However, the take home message here is never to take No for an answer and to insist. This happens when he’s not being able to write the Service History onto their iDrive.
Your iDrive should display sub menus for each item replaced. The iDrive should have an entry for each visit to the service. What information you can expect to find in the Service History ? It looks like in the picture we show at the top of this article. You should then see the Service History right there, at the top of the list. To access the iDrive Service History menu you need to go to the Service Requirements page. Where to find the iDrive Service History information ?
Newer BMW models (those produced from 2014 onward) no longer use paper to store information after each visit to the BMW dealer. Nowadays the navigation computer maintains the iDrive service history and you no longer need a separate log book.
It used to be the case that after each maintenance job done by the BMW dealer to your car, you would get a written proof of the work performed.